ckcbet Privacy Policy

01 Introduction

ckcbet is committed to protecting the privacy and personal data of every player on our platform. We understand that Filipino players trust us with sensitive information — from their full names and contact details to their payment method data — and we take that responsibility seriously.

This Policy applies to all personal data collected through the ckcbet website at ckcbet.club, including all games, promotions, customer support interactions, and any other services offered through the platform. It applies to all users regardless of whether they are located in Metro Manila, Cebu, Davao, Quezon City, Makati, or any other part of the Philippines.

ckcbet processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines. We are committed to upholding the data privacy rights of all Filipino players.

02 Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, ckcbet acts as the personal information controller in respect of the personal data collected through the ckcbet platform. This means that ckcbet determines the purposes and means by which your personal data is processed.

If you have any questions about how ckcbet processes your personal data, or if you wish to exercise any of your data subject rights, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 16 of this Policy.

03 Data We Collect

ckcbet collects the following categories of personal data from players. We collect only what is necessary to provide a safe, compliant, and functional gaming experience.

3.1 Identity & Registration Data

• Full legal name (as it appears on your government-issued Philippine ID)
• Date of birth (to verify that you are 21 years of age or older)
• Gender
• Nationality and country of residence
• Government-issued ID number (e.g., PhilSys ID, passport, driver's license)
• Username and encrypted password

3.2 Contact Data

• Email address
• Philippine mobile number
• Residential address (including barangay, city/municipality, province)

3.3 Financial & Transaction Data

• Deposit and withdrawal transaction records
• Payment method details (e.g., GCash account number, PayMaya account, BPI/BDO/Metrobank account details — stored in tokenized form only)
• Account balance history
• Bonus and promotional credit records

3.4 Gaming Activity Data

• Game history, bet records, and wagering activity
• Session duration and login timestamps
• Responsible gaming tool settings (deposit limits, session reminders, self-exclusion status)

3.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser type
• Cookie identifiers and session tokens
• Platform access logs

3.6 Communications Data

• Customer support chat transcripts and email correspondence
• Survey responses and feedback submissions
• Marketing communication preferences

04 How We Collect Your Data

ckcbet collects personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or respond to a survey.
• Automatically: When you use the ckcbet platform, we automatically collect technical and device data through cookies, log files, and similar tracking technologies. See Section 11 for full details on our cookie practices.
• From third-party verification providers: When we conduct identity verification checks, we may receive confirmation data from third-party KYC and anti-fraud service providers.
• From payment processors: When you make a deposit or withdrawal via GCash, PayMaya, BPI, BDO, Metrobank, or other supported payment methods, we receive transaction confirmation data from those providers.

05 How We Use Your Data

ckcbet uses your personal data for the following purposes:

06 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, ckcbet processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfill our obligations under the Terms & Conditions you agreed to upon registration — including account management, payment processing, and game provision.
• Legal Obligation: Processing required to comply with applicable Philippine laws, including anti-money laundering regulations, PAGCOR requirements, and tax obligations.
• Legitimate Interests: Processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your data privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time through your account settings.

07 Data Sharing & Disclosure

ckcbet does not sell your personal data to third parties. We may share your data with the following categories of recipients only where necessary and in accordance with this Policy:

7.1 Service Providers

We share data with trusted third-party service providers who assist us in operating the ckcbet platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, customer support software providers, and fraud detection services. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data privacy laws.

7.2 Game Providers

Certain games on the ckcbet platform are provided by third-party game studios. These providers may receive limited technical data (such as session tokens and game round identifiers) necessary to deliver the game experience. They do not receive your full personal profile.

7.3 Regulatory & Law Enforcement Authorities

ckcbet may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities where required by law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.

7.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of ckcbet's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the new entity prior to the transfer taking effect.

08 International Data Transfers

Some of ckcbet's service providers and technology partners may be located outside the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection to the Philippines, ckcbet will implement appropriate safeguards — such as contractual data protection clauses — to ensure that your data remains protected in accordance with the Philippine Data Privacy Act of 2012.

ckcbet will not transfer your personal data internationally without a lawful basis for doing so and without ensuring that adequate protections are in place.

09 Data Retention

ckcbet retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with Philippine anti-money laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• KYC documents: Retained for the duration of your account and for five (5) years following account closure.
• Customer support records: Retained for three (3) years from the date of the interaction.
• Marketing preferences: Retained until you withdraw consent or close your account.
• Technical and device data: Retained for up to twelve (12) months from collection, unless required for longer periods for fraud investigation purposes.

Upon expiry of the applicable retention period, ckcbet will securely delete or anonymize your personal data so that it can no longer be associated with you.

10 Data Security

ckcbet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the ckcbet platform.
• Encryption at rest for sensitive data stored on ckcbet servers, including payment method tokens and identity documents.
• Access controls limiting access to personal data to authorized ckcbet personnel on a strict need-to-know basis.
• Multi-factor authentication for internal systems that process personal data.
• Regular security audits and penetration testing of the ckcbet platform and infrastructure.
• Incident response procedures to detect, contain, and report data security incidents in accordance with the requirements of the National Privacy Commission.

While ckcbet takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for keeping your ckcbet login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.

11 Cookies & Tracking Technologies

ckcbet uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyze usage patterns. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the operation of the ckcbet platform, including session management, login authentication, and security functions. These cookies cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as your preferred language and display settings, to provide a more personalized experience on ckcbet.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the ckcbet platform, helping us identify areas for improvement. These cookies are only set with your consent.
• Marketing Cookies: Used to deliver relevant ckcbet promotions and offers. These cookies are only set with your explicit consent and can be withdrawn at any time through your browser settings or account preferences.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the ckcbet platform.

12 Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ckcbet:

• Right to be Informed: The right to be informed about how your personal data is collected, used, and processed — which is the purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data that ckcbet holds about you.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data held by ckcbet. You can update most of your account information directly through your ckcbet account settings.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ckcbet's legal and regulatory retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes. You can opt out of marketing communications at any time through your account settings.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that ckcbet has processed your personal data in violation of the Data Privacy Act.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 16. ckcbet will respond to all data subject requests within thirty (30) days of receipt, in accordance with the requirements of the Philippine Data Privacy Act.

13 Minors & Age Verification

The ckcbet platform is strictly restricted to individuals who are at least 21 years of age, in accordance with Philippine gaming regulations. ckcbet does not knowingly collect personal data from individuals under the age of 21.

Age verification is conducted as part of the registration and KYC process. If ckcbet discovers that personal data has been collected from an individual under the age of 21, that data will be deleted immediately and the associated account will be closed. Any funds held in such an account will be handled in accordance with applicable Philippine regulations.

If you are a parent or guardian and believe that your child has registered on the ckcbet platform, please contact our support team immediately using the details in Section 16.

14 Third-Party Links

The ckcbet platform may contain references to third-party services such as payment providers (GCash, PayMaya, BPI, BDO, Metrobank). When you interact with these third-party services, you are subject to their own privacy policies and terms of use. ckcbet is not responsible for the privacy practices of third-party services and encourages you to review their privacy policies before providing any personal data to them.

15 Changes to This Policy

ckcbet reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered players via email or an on-platform notification prior to the changes taking effect. The "Last Updated" date at the top of this page will reflect the date of the most recent revision.

Your continued use of the ckcbet platform after any amendment to this Policy constitutes your acceptance of the revised Policy. If you do not agree with any changes, you may close your account in accordance with the account closure procedure described in our Terms & Conditions.

16 Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or have a concern about how ckcbet has handled your personal data, please contact our Data Protection Officer:

If you are not satisfied with ckcbet's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the government body responsible for administering and enforcing the Data Privacy Act of 2012 in the Philippines.

For responsible gaming support, please visit our Responsible Gaming page. For the full terms governing your use of the ckcbet platform, please review our Terms & Conditions.